ABOUT

25+ years in technology sales. One conviction that never changed.

Ronnell Richards is the technology channel's sales authority: he teaches technology advisors, TSDs, MSPs and channel managers how to sell through relationships, using his Relationship-Centric Selling method.

25+

Years in technology sales and the channel

200K+

Learners taught

3M+

LinkedIn impressions a year

300+

Podcast, TV and streaming appearances

Atlanta, Georgia. Founder of SayLess Academy. Author of Shut The Hell Up and Sell. #1 LinkedIn Learning Sales Instructor, 2024. Channel Futures Technology Advisor 101, 2024. Channel Futures Technology Channel Top Influencer, 2023.

Ronnell Richards laughing during a session

Relationship-Centric Selling is not theory. It is how real revenue gets built.

THE STORY

How I got here.

The early years

Learning selling the hard way

I started the way most of us did, getting in the room and getting it wrong. I bought into the pitch-and-pressure playbook because that is what everyone was teaching. It worked just well enough to be addictive and just badly enough to be exhausting.

The turning point

The relationship was the engine

The deals I kept, the customers who stayed, and the partners who actually produced all had one thing in common. I had built a real relationship before I asked for anything. The pitch was never the engine. The relationship was.

Building the method

Relationship-Centric Selling

I rebuilt my work around clarity, connection, conversation, and conversion. That philosophy became the book, the academy, and the training I run for suppliers, TSDs, and sales teams who want to do this the right way.

Now

A hub for modern technology sellers

Today I run training, advisory, and practical tools for technology sellers, sales teams, and channel leaders. Education, real influence, and access, in one place, from someone who is actually in it with you.

If you want the full framework, read the Relationship-Centric Selling method.

WHAT I DO

Six ways the work shows up.

Author

Shut The Hell Up and Sell, an Amazon bestseller on selling by listening more and pitching less.

Instructor

LinkedIn Learning instructor with 200,000+ learners across sales and channel courses.

Speaker

Keynotes and workshops for suppliers, TSDs, associations, and technology sales organizations.

Advisor

Hands-on revenue advisory for growth-stage practices, partner programs, and sales leadership teams.

Host

Business & Bourbon and Shut The Hell Up and Sell Unfiltered, conversations with operators who actually build revenue.

Builder

SayLess Academy, the Channel Manager Blueprint, and the Perfect Message Tool, built from real field work.

PRESS AND ORGANIZER BIO

Copy and paste bio.

Ronnell Richards is the technology channel's sales authority: he teaches technology advisors, TSDs, MSPs and channel managers how to sell through relationships, using his Relationship-Centric Selling method. With 25+ years in technology sales and the channel, he helps sellers, sales teams, and channel leaders turn relationships into predictable revenue through training, advisory, and practical tools built from real field work. He has taught 200,000+ learners and speaks regularly for suppliers, TSDs, associations, and sales organizations.